Delivery & Returns

Should you require information or help, please contact us by email or by WhatsApp and we will be happy to assist you.
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SHIPPING TIMES AND COSTS
  • Pre-order items: arriving within 7 to 20 business days + shipping within 1 to 3 business days
  • In-stock items: shipping within 1 to 3 business days
  • In-store collection: available within 2 to 4 business days
Hong Kong 1-4 days
  • HK$ 30 / first KG
  • Free Shipping if > HK$ 600
  • HK $ 0 Kwun Tong Store Pickup
Macau 1-4 days
  • HK$ 45 / first KG
  • Free Shipping if > HK$ 800
Taiwan** 2-4 days
  • HK$ 65 / first KG
  • Free Shipping if > HK$ 1000
Singapore 5-7 days
  • HK$ 68 / first KG
  • Free Shipping if > HK$ 1000
US 6-17 days
  • HK$ 350 / first KG
  • Free Shipping if > HK$ 2000
    **For Taiwan customers, we will send an email asking for your full name and ID card number. This is required by SF Express to send out your order, please check your emails after placing your order. Thank you so much for your cooperation.
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      EXCHANGES, RETURNS AND REFUNDS

      Items returned within 7 days upon arrival in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/ handling fees of original purchase is non-refundable.